Analysis of Business Communications Personal Statement

Analysis of Business Communications - Personal Statement ExampleFor that to come about the receivers must actually want to empathise the letter and not just put it aside in the belief that they know what it contains. Therefore, the letter should begin with an eye-catching statement and then proceed (incorporating the summarization) to state how the writer can meet the readers needs, ending with a request for action and a thank-you for having been given the opportunity to explain to them how much they will enjoy this product or service (Stewart et al, 1986).Having received the bad news from the president of the company that the invoice subdivision has overcharged client ABC $12,023 in may 2008, the Marketing Specialist would immediately go into damage control. To do this, with the help of Sue Smith in Accounting is required and in order for her to do so, she must be made aware of the situation. This should be done in a respectful and non-accusing manner, which makes the contact real important. A good approach would be for the Marketing Specialist to deliver a written memomarked confidential and urgent-- to her office that would contain the akin information from the president that he received. He would tell her that he realized that she might require a little time to digest themThere is likely no easy way to deliver a message such as the one written by the President. If the Marketing Specialist had simply asleep(p) into Sue Smiths office to verbally deliver this message, he might have got no further than that they had overcharged Client ABC $12,023 in May 2008 before she would have become upset and begun to pepper him with questions regarding if it was an honest mistake, if someone might be embezzling, and so forth. By being left alone to read and to digest the whole message, she would, hopefully, be relatively calm for her meeting with the Marketing Specialist who had promised, when he delivered the memo, to work with her toresolve the problem, that s he was not in this alone.